Repls failing to connect and run on the global cluster

After 9 hours and 10 minutes

We've now resolved the incident. Thanks for your patience.

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After 5 hours and 21 minutes

We've fixed the core issue, and are waiting for things to recover.

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After 3 hours and 25 minutes

We have begun our recovery process, and are keeping a close eye on mitigation

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Some users are unable to connect to and run their repls. We are sorry about that. As soon as we have an update we will follow up!

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Began at:

Affected components
  • Repls
    • Asia Cluster
  • Dynamic Hosting