Some users may be unable to log in with email and password

Resolved
Resolved

Thank you for your patience, the fix for this issue has landed. If you were experiencing trouble logging in with email after switching from your username, please try username again before resuming email login.

If you continue to experience issues, please request a password reset or contact support for assistance.

Avatar for Madison Fitch
Madison Fitch
Identified

We implemented a change yesterday that prompts users attempting to log in with their username to use their email address instead. After seeing this message, some users are unable to log in with their email addresses.

We've identified the cause and should have this fixed in the next 45m.

As an immediate workaround, users can request a password reset, or use an OAuth provider tied to their account.

After the fix lands, users should log in with their usernames, and will then be able to sign in with email and password.

Avatar for Madison Fitch
Madison Fitch
Began at:

Affected components
  • replit.com